Social Media Must be More than High School Gossip
“We have to get on social media,” it’s a common refrain of managers across the globe. The reasons for the request are valid on the surface — increased brand awareness, larger sales volumes, and efficient customer engagement — yet when employees get started on the channels they end up posting aimlessly without a coherent strategy. Fact of the matter is that social media strategies without effective planning add just as much value to the end reader as high school gossip. While it’s common for individuals to share memes and random bits of information with their audiences, businesses are held to a different standard.